Food&Beverage
• What’s Hot: Chicago • The Kruse Report
Cool new twists
Chefs update soft serve with innovative flavors, toppings l BY pamela parseghian
Bill Kim tore out the large spresso machine at his new Belly Shack restau- rant in Chicago to make
room for a soft-serve ice cream
dispenser. He figured he’d
make more money from the soft
serve than from hot beverages.
He was right. In fact, the frozen
dessert has been so profitable,
he plans to buy a new, faster ma-
Winning and
losing desserts
at new restaurants
Nightwood
Location: Chicago
Pastry chef: Melissa Trimmer
Best selling: seasonal warm
cookie tray, $7
Slowest selling: sweet-potato
tart with toasted pecans and
caramel topping, $8
chine this August, he said.
Kim and others across the
country are finding strong sales
in fun and unusual soft-serve
flavors, such as coconut water,
olive oil and those reminiscent of
kids’ breakfast cereals. And this
spring, as the weather warms,
they expect the interest in soft
serve to grow even more.
“Soft serve is cheap, and you
can make good money on it,”
Kim said, noting that the product is also cost-effective and consistent.
If you are using a machine to
make all your desserts, “you don’t
need a $40,000 pastry chef,” he
said. The equipment “is going to
show up every day and not
complain.” Kim also noted
that once a formula is devised for an ice cream base,
the machine dispenses a
consistent product.
So he plans to buy a new
“top-of-the-line” model for
about $16,000. It will be able
to dispense two flavors in
twists. And he’ll move the
older one to the back of his
kitchen so he
can offer a
third flavor.
His cur-
rent flavor is
coconut water.
After testing a
richer coconut
milk, he found it
was too fatty to
work in the soft-serve machine.
To prepare his soft-serve ice
cream, Kim purchases fresh
young coconuts for $18 per case
of nine. The case yields about 3
quarts of water. He adds that to
a chilled, basic crème anglaise
made in house with whole milk.
The coconut water, which
is touted as healthful by some
purveyors, “has a subtle and
faint flavor,” Kim explained,
and it makes the soft serve “a
lot lighter.”
The coconut water-flavored
soft serve at Belly Shack in
Chicago can be served with
such toppings as, from top,
mint brownie, blondie and
bacon chocolate chip.
Noca
Location: Phoenix
Pastry chef consultant:
Kriss Harvey
Best selling: sticky
toffee pudding with
Greek yogurt gelato
and fresh lime, $8
Slowest selling:
deconstructed
cheesecake, with
crunch strawberry
sorbet, pistachio
coulis, white chocolate, yuzu
toffee, $8
Recette
Location: New York
Pastry chef: Christina Lee
Best selling: s’more with house-made graham cracker ice cream,
toasted marshmallow and “hot”
chocolate sauce, $8
Slowest selling: coconut
panna cotta with white
chocolate, $8
He offers five toppings: huckleberry-lime, Vietnamese cinnamon caramel, bacon
chocolate chip, mint
brownie and blondie.
Pastry chef Mindy Se-gal of Hot Chocolate
restaurant in Chicago makes the
last three.
The top-selling “bacon chocolate chip” choice has pieces of
bacon and chunks of Segal’s
chocolate chip cookies that she
prepares with bacon fat. It’s sort
of like baking with lard, and it
adds a little salty taste, Kim
said.
At Belly Shack, which Kim
opened late last year, he sells
about 55 soft serves a day to his
daily average of 200 customers,
in the middle of the winter in
Chicago, he said.
Kim offers 4-ounce portions
for $4, and he has a 20-per-
cent food cost, he said. He believes his soft serve is popular
because it’s a familiar food
that takes guests back to their
childhoods.
He said he fondly remembers
having frozen custard in the
Chicago suburbs where he spent
his high school years.
Reawakening
the inner child
“I wanted to take
people back to their
childhood” with the soft
serve offered at the new
Sampan restaurant in
Philadelphia, said own-
er Michael Schulson.
“It’s fun.”
He offers such fla-
vors as roasted blue-
berry Pop-Tarts, man-
go Gummy Bears and
Froot Loops. They come
in mini cones “the size
of your thumb,” and
three to an order placed
on a stand for $6. His
flavor consultant is his
“Fifty percent of the flavors are
thought up by my son,” he said.
The chef steeps flavoring ingredients for 12 to 24 hours in an ice
cream base, then strains out the
items before adding the remaining liquid to the soft-serve machine because it cannot dispense a
chunky mixture. Soft serve is the
only dessert on Sampan’s menu.
“People told me I was crazy,”
Schulson said, so he has two other
desserts available for anyone who
asks for an alternative. But he
sells very few of those.
Like Kim, part of Schulson’s
impetus for offering soft serve
was to cut costs by not needing
a pastry chef. He also has found
an inexpensive way to get the
word out each time he whips up a
new soft-serve flavor: He tweets
about it, sometimes offering
minimal clues, such as a photo of
a Blueberry Pop-Tarts box.
Consumers are responding,
he said. He sells between 40 and
100 soft serves a night at his 70-
seat restaurant.
Global interpretations
“Our soft serve has been a
huge hit,” said chef, restaurateur
continued on page 32
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